When T.K.’s mother, Gwyn, has an emergency, Owen and T.K. travel to New York. But the flight is anything but smooth when the plane experiences a mechanical failure. Meanwhile T.K….
When the Cloud 9 founder’s son makes a surprise visit, the employees struggle to accommodate his bold ideas. Garrett helps Dina navigate a tricky situation with Brian. Jonah and Sandra…
When Jeff returns to push customer satisfaction surveys, Mateo enlists Garrett’s help to hide his relationship. Dina, Glenn and Cheyenne’s plan to boost the scores creates new and bigger problems….
On the day of Store 1217’s first deep cleaning since the pandemic began, Glenn ropes Garrett into throwing a party to cheer up the employees. Dina needs Cheyenne’s guidance when…
With Carol’s lawyer at Cloud 9 to depose the employees, Jonah tries to ease Glenn’s nerves. Mateo enlists Sandra’s help hiding the details of his work arrangement while Dina grows…
Glenn is confused by Zephra’s new store policies and enlists Sandra and Marcus to help figure out what’s going on. A memory lapse causes Jonah to question his friendship with…
Jonah finds himself in trouble with Sandra and Glenn when her son, Tony, starts working at Cloud 9. Mateo tries to help Cheyenne be a better floor supervisor. Garrett is…
When the employees start to worry about Jonah’s emotional state, Mateo, Glenn and Sandra try to help him move on after Amy. Cheyenne is forced to shadow Carol for the…
After returning from quarantine, Glenn enlists Cheyenne and Bo’s help to get Dina to relinquish control. Jonah and Mateo have second thoughts about helping Sandra with her cat’s medical needs….
After Cloud 9 changes their policy of locking up Black beauty products, the employees are forced to reckon with systemic racism in the store, with Garrett leading the charge. Glenn…
With the floor supervisor position available, Jonah decides to throw his hat in the ring, much to Dina’s chagrin. Glenn and Mateo struggle to find the right balance in their…
On the day of Cloud 9’s “In-store-vaganza,” Dina finally gets the chance to step up to the plate and run the store. Garrett and Cheyenne search for a mysterious smell….
As the Cloud 9 employees prepare to send Amy and Jonah off, Mateo and Glenn attempt to organise a video tribute and Dina searches for a new best friend.
During the coronavirus pandemic, Amy and Jonah try to bring order to the chaos in Cloud 9 while being pulled in multiple directions. The employees learn what it means to…
When Amy has to bring her baby to the store, she grows frustrated with people’s criticisms of her parenting and Glenn enlists Jerusha to help. Garrett helps Dina plan her…
Amy organizes a community service event, but it’s jeopardized by Jeff’s return and Glenn’s desire to help his co-workers. Meanwhile, Sandra confronts Jonah about his strategy for soliciting donations, and…
Cloud 9 employees experience unforeseen problems with the new Zephra app. Dina’s texts lead to animosity, Glenn struggles to deal with a teen craze, and Jonah attempts to prank Garrett…
After Cloud 9 receives a new cereal bar, Amy and Jonah speculate on Zephra’s ulterior motives. Dina enlists Cheyenne’s help in dealing with a scammer. Garrett tries to con Glenn…
Sandra and Jerry are getting married! When Jonah’s attempt to help the caterers and Dina’s obsession with wedding security threaten to derail it all, it falls to Amy to make…
Amy tries to make Mateo her new assistant, leading to accusations of favoritism and a group competition in the store. Sandra gets caught in a power struggle between Glenn and…
Employees wrestle with the loss of beloved co-worker Myrtle… and the fact that she left a large sum of money to Jonah. Cheyenne recruits Mateo in a possible pyramid scheme,…
After Cloud 9’s acquisition, Amy struggles to contact the store’s new parent company, Sandra enlists Garrett and Dina’s help to stand up to Carol, and Glenn wrestles with a big…
Jonah and Sandra represent the Cloud 9 employees at union contract negotiations with corporate. Worried about the union’s fate, Amy, Dina and Cheyenne distract themselves by looking for the perfect…
As part of a new corporate initiative Dina is spearheading, the employees have to rush items directly to shoppers’ cars; Amy’s brother, Eric, visits and Amy thinks she sees a…
Amy and Jonah help Mateo run a toy drive to make him look good for his immigration hearing, but they clash with a competing charity rep. Sandra and Jerry ask…
Amy amps up the store’s Halloween spirit to impress the new district manager, even setting up a haunted house that terrifies Glenn. Jonah collects the last of the union cards….
After Glenn has a health scare, Dina takes control of his nutrition and fitness. Jonah and Cheyenne try to get Amy to take a break from working too hard, while…
The local mall has closed, and while Amy and Dina are excited about the influx of new customers, they quickly realize they’re not all there to shop. Cheyenne learns she’s…
When Amy hires Dina’s nemesis Colleen, Dina blackmails Garrett into making Colleen’s life a living hell. Jonah is forced to befriend Marcus in order to unionize the warehouse guys.
Amy attempts to gather glowing character testimony for Mateo’s immigration lawyer, but comes up short. Jonah plans an engagement party for Sandra, infuriating Dina, while Glenn and Marcus compete for…
Amy tries to help her employees cope with Mateo’s ICE detention – and with the introduction of a new robot co-worker that makes them fear they could be replaced.
Amy and Dina visit Cloud 9 corporate to fix problems caused by Sandra’s misguided activism, while Jonah tries to sabotage an employee meeting and Garrett tries to prove to his…
Amy and Jonah find themselves on opposing sides as corporate tries to win over employees by showering them with treats. But when the company’s tactics grow more extreme, everyone must…
When a photo of a mess at store 1217 goes viral, Amy and Jonah try to use it to their advantage, while Dina starts hunting for the anonymous tweeter. And…
Amy finds herself at odds with her co-workers when some salary numbers get leaked. Dina worries that Jonah is coming between her and Amy. Mateo tries to give himself a…
Amy jumps at an amazing career opportunity, only to run up against an exec with a major grudge against her. Jonah and Mateo help Glenn with a financial problem, while…
Jonah and Amy’s first Valentine’s Day together gets derailed when Dina brings her birds to work, which also causes trouble for Garrett. Cheyenne gives Marcus a tattoo. Glenn makes videos…
With a massive snowstorm beating down on St. Louis and an unsympathetic home office, the Cloud 9 employees and customers get snowed in, leading to escalating tensions and infighting.
Glenn drives Amy crazy with a new, over the top training system. Cheyenne and Mateo brainstorm a new business, while Dina recruits Jonah to help her when she starts second-guessing…
When a new Cloud 9 initiative forces employees to be friendlier to their customers, Amy ends up getting to know Jonah’s parents – and learns he hasn’t been completely truthful…
Amy and Dina both head to the hospital to give birth, but Amy has a vastly different delivery experience after discovering her health insurance has limited coverage.
Amy and Mateo play dirty to win the employee costume contest after learning first prize is a paid day off; Garrett is tormented by the store’s repetitive Halloween music; and…
Amy and Jonah get combative to keep their new relationship hidden from their co-workers. Meanwhile, Glenn spirals when he learns Kelly wants to transfer to a new store, and Cheyenne…
Jonah helps Amy get creative to stock up on supplies for her new baby, while Glenn & Jerusha take maternity pictures that inspire Dina to have her own photo shoot…
On their first day back from suspension, Amy and Jonah steel themselves for a barrage of jokes and snide comments about their sex video, while Jeff goes to extreme lengths…
Amy and Jonah deal with the consequences of their recent interactions; Glenn and Dina enlist Garrett’s help to win the store a visit from Cloud 9’s CEO.
The store hosts a gender reveal party for Glenn and his wife, Jerusha, just as Dina is freaking out at the realities of having to deliver a baby; Amy receives…
When local small businesses set up shop inside Cloud 9, Glenn tries to help his wife Jerusha sell her handmade needlepoint, despite Jonah’s concerns that he’s pressuring his employees. Meanwhile,…
Laurie, the new district manager, visits the store and decides to make some cuts to save money. Amy and Jonah plead with her to not fire anyone and search for…
When Jeff leaves Cloud 9 to work at Target, Garrett leads Glenn to believe that he’s poaching other employees to go with him. In return Glenn tries to poach employees…
When Glenn and Dina offer amnesty to all the employees for any bad things they confess, Garrett and Cheyenne try to decide how to take advantage of it. Meanwhile, Jonah…
When Mateo gets injured, Jonah tries to help him avoid Cloud 9 compensation for fear of his immigration status being revealed. Meanwhile, Amy attempts to convince everyone that she likes…
Still fresh from her divorce, Amy doesn’t feel ready to start dating again; when Mateo tries to set her up with his loser cousin, she gets determined to show everyone…
Amy finds herself caught in the middle of a conflict between Cheyenne and her ex-convict mom, Brandi. Meanwhile, a personal agreement between Glenn and Dina gets heated when Glenn brings…
When Amy throws a party to prove how great she’s doing post-divorce, she’s forced to enlist Dina and Jonah’s help, and Dina ends up making the ultimate sacrifice. Meanwhile, Glenn…
After a Cloud 9 employee posts a controversial video online, Dina enlists Cheyenne to help police the rest of the staff’s social media accounts. Meanwhile, Amy learns something about Jonah…
Trying to prove how ”wild” she can be, Amy turns a boring Christmas Eve at Cloud 9 into a holiday adventure. Meanwhile, Jonah and Garrett’s roommate issues boil over; and…
As Mateo turns to stranger and stranger home remedies for an ear infection, Amy and Jonah decide to offer an alternative to Cloud 9’s terrible health insurance plan. Meanwhile, Glenn…
Tensions arise among the employees after an attempted robbery, pitting Dina against Jonah. Meanwhile, Glenn has a tough time firing the store security guard, and Amy discovers that her coworkers…
When Amy’s daughter gets a job at Cloud 9, Amy turns to Jonah for advice on how to balance her parenting. Meanwhile, Garrett and Dina argue over who broke up…
It’s Cheyenne and Bo’s dream wedding, but not everything goes according to plan. Meanwhile, relationships unravel as Amy and Jonah dodge relationship rumors. Glenn tries to change Jeff’s mind after…
Sofia is thrilled when her boss gives her a used couch thinking it means she’s on her way to a promotion. But Gabi hates the couch and sells it behind…
When Mateo faces complications with his transfer to a Cloud 9 Signature store, he becomes desperate to resolve his undocumented status. Meanwhile, Amy helps Glenn battle an Internet troll, Jonah…
When Amy sees Mateo out on a secret date with Jeff, she ignores Garrett’s advice to stay out of it, and ends up throwing multiple relationships – both real and…
During the morning meeting, Glenn accidentally tells the employees the real reason Amy has been late to work lately. Meanwhile, Dina tries to cheer up Amy by kidnapping her for…
Jeff lets the employees know that Rex, a vice president from corporate, will be coming by the store to help with the rollout for Cloud 9’s store-wide rebranding, and it…
When Anna-Kat draws an unflattering portrait of Katie for the school art show, Katie plans to retrieve it before anyone can see it; Doris is left in charge of Oliver…
When Cloud 9’s spokesman is accused of a heinous crime, Glenn worries that he doesn’t know enough about his employees and Dina exploits his concerns by carrying out storewide drug…
A Cloud 9 Olympics promotion gives Amy the chance to meet her childhood hero, gold medal-winning gymnast Missy Jones. Meanwhile, storewide ”Olympic fever” causes Glenn to have some difficulty balancing…
Mortified by an old Christmas movie she made, Victoria tries to get the rights from her ex-husband, Ernie Hudson. Melanie and Sally compete over decorations. Joy spends Christmas without her…
The ladies take their depressed puppy, George Clooney, to Dr. Deb, a pet therapist who has her own radio show. Dr. Deb blames the women for George’s bad behavior and…
Stuck in the hospital on the day of her bachelorette trip, Victoria contacts her many ex-husbands to find out where things went wrong. Joy and Melanie fantasize over a man…
Mamie gets flirting lessons from Elka on a trip to the vet; Victoria discusses second chances in life in an interview with her daughter; Joy is smitten with an animal-loving…